Ramp handling is a set of ground-based services that help ensure a smooth aircraft turnaround between flights. It involves a variety of tasks, including: 

• Aircraft positioning: Guiding aircraft into and out of their parking positions using hand signals or lighted wands 

   

• Baggage and cargo handling: Loading and unloading baggage and cargo while adhering to weight and balance limitations 

   

• Refueling: Providing fuel for the aircraft 

   

• Aircraft maintenance: Providing services such as maintenance, fuel and oil services 

   

• Passenger boarding: Providing a passenger boarding bridge 

   

• Communication: Maintaining communication with flight crews and air traffic control 

   

• Equipment operation: Operating specialized equipment such as baggage scanners, IT equipment, and two-way radios 

   

• Record keeping: Maintaining records and documentation to ensure compliance with industry regulations 

   

Ramp handling solutions can include:

• Ramp handling system: A graphical tool that shows parking positions, overlays, and constraints 

   

• Ramp handling essentials bundle: A digital course bundle from IATA 

   

• Shisa Kosho: A system used by ramp staff to heighten their senses and eliminate inattentional blindness